TERMS OF USE AGREEMENT
TERMS OF USE AGREEMENT
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to SalTy Souls Legacy indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by SalTy Souls Legacy.
SalTy Souls Legacy reserves the right to make changes to this site and these terms and conditions at any time.
By ordering or registering on SalTy Souls Legacy you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at saltysoulslegacy@gmail.com and we will remove you from marketing communications.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SalTy Souls Legacy reserves the right at any time after receipt of your order to accept or decline your order for any reason. SalTy Souls Legacy reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
LIABILITY
SalTy Souls Legacy is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
DELIVERY
The delivery times provided by SalTy Souls Legacy are estimates only. SalTy Souls Legacy will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. SalTy Souls Legacy cannot be held responsible for incorrectly entered delivery addresses.
ACCEPTANCE OF THE GOODS
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
CHANGE OF ADDRESS
SalTy Souls Legacy cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately.
We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.
PRICING
Prices are subject to change without notice. All credit cards are charged in Australian Dollars.
REFUNDS & RETURNS
If you receive merchandise that you are unhappy with for any reason, simply return it to us within 21 days from date of purchase, in the condition that you received it and we will happily refund you the cost of the product(s)*.
Returns must be in original condition and must not have been worn, altered or washed. All tags and packaging must remain in place. We suggest that all items should be tried on as soon as they are received to ensure you are able to return items within our returns timeframe.
Please ensure all returned clothing items are free from marks, stains and rips as they may not be accepted for return if received damaged (unless faulty).
We recommend sending returns via registered post as we do not accept responsibility for lost items.
* We do not refund shipping charges unless your items are faulty. Exchanges will be resent at your cost.
~ Refunds and returns are not available on free promotional items or sale items.
~ Sale items can only be refunded in cases where the product is faulty or the incorrect item is received.
~ Rashies can be returned if it is unworn, and in its original condition with all tags and protection stickers attached.
RETURNS PROCESS
If you are not satisfied with your online purchase you may return items within 21 days of the purchase date. Please follow the simple steps below:
Contact our Customer Service at saltysoulslegacy@gmail.com and we will respond with the process for returns.
For security and peace of mind, we strongly suggest using insured registered post as we are not liable for lost return parcels. Please allow up to 7 business days for us to receive your merchandise.
Once received in our warehouse, we will inspect and process the goods within 48 hours to ensure you receive your refund as quickly as possible. We endeavour to process refunds as soon as they are approved but please allow 5 working days for returns to be processed. To keep you informed, we will email you confirmation of your refund, and how it is being processed to your original form of payment.
EXCHANGES
We're currently unable to process exchanges through our online store. To avoid disappointment, we recommend placing a new order for the item you would like to purchase, and returning your existing merchandise for a full refund (excluding shipping charges) to our online warehouse using the process above. Returns must be in original condition and must not have been worn, altered or washed. All tags and packaging must remain in place.
If you have any further questions about exchanges, contact our Customer Service at saltysoulslegacy@gmail.com
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to SalTy Souls Legacy indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by SalTy Souls Legacy.
SalTy Souls Legacy reserves the right to make changes to this site and these terms and conditions at any time.
By ordering or registering on SalTy Souls Legacy you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at saltysoulslegacy@gmail.com and we will remove you from marketing communications.
ORDER ACCEPTANCE POLICY
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SalTy Souls Legacy reserves the right at any time after receipt of your order to accept or decline your order for any reason. SalTy Souls Legacy reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
LIABILITY
SalTy Souls Legacy is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
DELIVERY
The delivery times provided by SalTy Souls Legacy are estimates only. SalTy Souls Legacy will not be held accountable for late deliveries or loss or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. SalTy Souls Legacy cannot be held responsible for incorrectly entered delivery addresses.
ACCEPTANCE OF THE GOODS
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
CHANGE OF ADDRESS
SalTy Souls Legacy cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact Customer Service immediately.
We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.
PRICING
Prices are subject to change without notice. All credit cards are charged in Australian Dollars.
REFUNDS & RETURNS
If you receive merchandise that you are unhappy with for any reason, simply return it to us within 21 days from date of purchase, in the condition that you received it and we will happily refund you the cost of the product(s)*.
Returns must be in original condition and must not have been worn, altered or washed. All tags and packaging must remain in place. We suggest that all items should be tried on as soon as they are received to ensure you are able to return items within our returns timeframe.
Please ensure all returned clothing items are free from marks, stains and rips as they may not be accepted for return if received damaged (unless faulty).
We recommend sending returns via registered post as we do not accept responsibility for lost items.
* We do not refund shipping charges unless your items are faulty. Exchanges will be resent at your cost.
~ Refunds and returns are not available on free promotional items or sale items.
~ Sale items can only be refunded in cases where the product is faulty or the incorrect item is received.
~ Rashies can be returned if it is unworn, and in its original condition with all tags and protection stickers attached.
RETURNS PROCESS
If you are not satisfied with your online purchase you may return items within 21 days of the purchase date. Please follow the simple steps below:
Contact our Customer Service at saltysoulslegacy@gmail.com and we will respond with the process for returns.
For security and peace of mind, we strongly suggest using insured registered post as we are not liable for lost return parcels. Please allow up to 7 business days for us to receive your merchandise.
Once received in our warehouse, we will inspect and process the goods within 48 hours to ensure you receive your refund as quickly as possible. We endeavour to process refunds as soon as they are approved but please allow 5 working days for returns to be processed. To keep you informed, we will email you confirmation of your refund, and how it is being processed to your original form of payment.
EXCHANGES
We're currently unable to process exchanges through our online store. To avoid disappointment, we recommend placing a new order for the item you would like to purchase, and returning your existing merchandise for a full refund (excluding shipping charges) to our online warehouse using the process above. Returns must be in original condition and must not have been worn, altered or washed. All tags and packaging must remain in place.
If you have any further questions about exchanges, contact our Customer Service at saltysoulslegacy@gmail.com
